Refund policy

Return & Exchange Policy

Our goal is to ensure that every customer receives the correct product in perfect condition.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you require an exchange, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos or videos showing the issue

Once approved, we will arrange a replacement at no additional cost.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

We recommend using a trackable shipping service, as we are not responsible for lost return shipments.